Returns and Replacements
Due to the personal-care nature of our products, all sales are final. We do not accept returns or offer refunds.
If your order arrives damaged, defective, incorrect, or missing an item, please contact us within 15 days of delivery. Include your order number and clear photographs of the product, packaging, and shipping label so we can review your request.
Approved claims will receive a replacement at no additional cost. You will not be required to return a damaged product unless requested. Replacement requests submitted more than 15 days after delivery may not be eligible.
Please note that replacements are not available for personal fragrance preferences, incorrect items ordered by the customer, or reactions related to individual allergies or sensitivities. We recommend reviewing the product ingredients and performing a patch test before use.
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